Last updated: May 24, 2026

Escooter-Tuning.Shop operates this online shop and website, as well as all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (hereinafter "Services"). Escooter-Tuning.Shop is operated via Shopify, which enables us to provide you with the Services. This Privacy Policy describes how we collect, use, and share your personal data when you visit, use, make purchases or other transactions, or otherwise communicate with us through our Services. In the event of a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using our Services, you declare that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described herein.

What personal data we collect or process:
"Personal data" is information that identifies you or can reasonably be linked to you. Anonymous or anonymized information is not considered personal data. Depending on your use of the Services, your place of residence, and applicable legal requirements, we may collect or process the following categories of personal data:

Contact Data:

Name, address, billing and shipping address, phone number, email address

Payment Data:

Credit card/bank account details, payment method, transaction details, payment confirmations

Account Information:

Username, password, security questions, settings

Transaction Data:

Items in your cart, wish list, orders, returns, cancellations

Communication:

Contents of inquiries or communications to us (e.g., support requests)

Device Data:

Information about your device, browser, IP address, network

Usage Data:

How and when you interact with the Services

Sources of personal data:

We collect personal data from the following sources:

Directly from you (e.g., when creating an account or contacting us)

Automatically via the Services (e.g., through cookies or your use of our website)

From service providers acting on our behalf

From partner companies or third parties

How we use your personal data:
Depending on your interaction with us, your personal data may be used for the following purposes:

Provision, customization, and improvement of the Services, e.g., processing your orders, managing your account, shipping, returns processing, recommendations based on your user behavior

Marketing and advertising, e.g., by sending promotional emails or personalized advertising on our or other websites

Security and fraud prevention, e.g., for authentication, fraud detection, protection of public safety

Communication with you, e.g., for support or customer relationship management

Legal purposes, e.g., to comply with legal regulations or to enforce our Terms of Service

Disclosure of personal data:
In certain cases, we share personal data with third parties, e.g.:

To Shopify, service providers, and subcontractors (e.g., payment processing, shipping, IT services)

To advertising and marketing partners (e.g., for personalized advertising)

If you request us to do so or give your consent (e.g., for social media integration)

Within our corporate group

In the course of business operations (e.g., company sale), to fulfill legal obligations or to protect our rights

Relationship with Shopify:

Our Services are hosted by Shopify. Shopify collects and processes personal data about your use of the Services on our behalf to enable and improve their provision. This may also involve a transfer to third countries. Shopify may also use data for its own purposes (e.g., to improve the services), in which cases it is itself the controller. Further information on data processing by Shopify can be found in the Shopify Privacy Policy: https://privacy.shopify.com/de.

External Links:

Our website may contain links to other websites or platforms. We assume no responsibility for their content, privacy policies, or security. Please inform yourself on the linked pages.

Children's Data:

Our Services are not directed at children, and we do not knowingly collect personal data from minors. If you, as a parent or guardian, discover that your child has submitted personal data to us, please contact us for deletion.

Data Security and Retention:

We implement appropriate security measures, but cannot guarantee complete security. The duration of storage of your data depends on the respective purpose (e.g., legal retention obligations, contract fulfillment).

Your Rights:

Depending on your place of residence, you may have the following rights:

Information about your stored personal data

Correction of inaccurate data

Erasure ("right to be forgotten")

Data portability

Objection to processing or restriction

Withdrawal of consent (with future effect)

Objection to certain types of advertising

You can exercise your rights at any time by email or postal mail (see contact below). To process your request, we may require proof of identity.

Complaints:

If you have concerns about our handling of your data, you can complain to us or your competent data protection authority at any time. A list of supervisory authorities in the EEA can be found here: https://edpb.europa.eu/about-edpb/board/members_de

International Data Transfers:

When we transfer personal data from the EEA or the United Kingdom, we use recognized legal mechanisms such as the EU Commission's standard contractual clauses or equivalent regulations.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. The current valid version can be found on this page.

Contact:

For questions or to exercise your data protection rights, you can reach us at:
Email: ebikeboost@gmail.com
Mail: EBikeBoost.shop, Reiserweg 4, 47269 Duisburg, Germany

Controller within the meaning of the GDPR: EBikeBoost.shop